At HEARt Organisation (Health Education And Rehabilitation Organisation), we value the trust and support of our donors. Your contributions help us serve underserved communities through our programmes in health, education, rehabilitation, elderly care, and livelihood development.
Cancellation and Refunds
Donations made to HEARt Organisation are voluntary and are generally not refundable.
However, if a donation has been made in error, duplicated, or if there has been an issue with the transaction, the donor may contact HEARt Organisation to request a review.
Requests for cancellation or refund may be considered on a case-by-case basis, subject to verification of the transaction and applicable procedures.
To request a cancellation or refund, please contact us at:
Email: info@heartorganisation.org
Please provide the relevant transaction details, including the date, amount, transaction/reference number, and payment method, to help us review the request.
Where a refund is approved, it will ordinarily be made through the original payment method, subject to the procedures and timelines of the relevant payment service provider.
Tax Benefits
Where applicable, tax benefits relating to donations are subject to prevailing income-tax laws and the eligibility of the donor and donation.
Future Updates
HEARt Organisation may update this policy from time to time as its donation and payment processes evolve.
For matters relating to the collection, use, and protection of personal information, please refer to HEARt Organisation’s Privacy Policy.